Portfolio Details
Full-stack system automating eBay customer messaging using AI and APIs.
AI-Powered eBay Message Response System
I developed an AI-powered chatbot system for automating eBay customer support messaging. The system verifies vehicle part compatibility and generates AI responses for faster support.
I developed an AI-powered chatbot system for automating eBay customer support messaging. Using eBay's API and ChatGPT, the system verifies vehicle part compatibility and updates the database with "fit" or "not fit" statuses. It generates automated responses based on this status, which can be reviewed and sent using an "Approve and Reply" button. The system also allows manual updates of registration numbers and rechecks compatibility, ensuring accurate and efficient communication. This project enhances customer support through intelligent automation and streamlined workflows.
Fetching: Unread messages are fetched from eBay’s API and stored in the database.
AI-Powered Verification: ChatGPT API verifies registration numbers and part compatibility, updating status to 'fit' or 'not fit'.
Automated Responses: AI-generated responses are prepared and can be approved & sent by admin.
Editable Registration Number: Admin can manually update registration and trigger rechecks.
APIs Used: eBay API and ChatGPT API.
Database Integration: Real-time status updates and response storage.
Frontend: AJAX & jQuery for smooth admin interactions.
Key Features
- Message fetching from eBay API and database storage
- AI verification of registration numbers and part compatibility
- Automated AI-generated replies with Approve & Reply flow
- Editable registration number and recheck workflow